Equipment

Proof of Pick-up: Video telematics don’t miss a thing

FONTANA, Calif. – Whether you’re a residential solid waste collector or you service businesses needing private pickup, you know it’s a call you’re going to get: the complaint that the trash was missed. More than just a minor annoyance, dealing with the problem can be a hit to the bottom line with extra runs, lost productivity, or even discounts to make customers happy. And then there’s always that lingering question – was the pickup really missed, or did the customer miss putting the trash out?

Will in-cab cameras survive privacy challenges? preview image Will in-cab cameras survive privacy challenges? article image

Will in-cab cameras survive privacy challenges?

TORONTO, Ont. -- Canada has a lot of workplace privacy legislation on the books, some of which can be applied to driver-facing cameras. Some jurisdictions seem favorably disposed to the video monitoring of operators (drivers) in safety-sensitive positions, while others suggest cameras might be OK, as long as no other reasonable mechanism exists to achieve the same results.