People Tip # 35 August 1, 2014 Show that you are listening during meetings. Maintain eye contact, lean forward, and offer bridging signals such as a nodding head.
2014 ROAD ATLAS August 1, 2014 Rand McNally has released the 33rd edition of the Motor Carriers' Road Atlas, with revised state and province maps, updated mileages, plus more than 400 changes to truck-specific jurisdiction contacts
People Tip # 37 August 1, 2014 When listening to a complaint, offer feedback in three steps. Paraphrase what was said, ask for clarification, and try again if needed.
People Tip # 39 August 1, 2014 Include clearly defined questions in any assessment process, to ensure that everyone is measured the same way.
ELECTRIC CHAIN HOIST August 1, 2014 CM Lodestar electric chain hoist offers capacities from 1/8 to 3 tons along with easier access to components, higher duty cycles, less maintenance, and enhanced safety features
People Tip # 36 August 1, 2014 Demonstrate that an idea is being absorbed. By repeating the last part of someone's comment, you will show that a message is understood.
People Tip # 38 August 1, 2014 When performing an assessment, take the time to explain how specific skills contribute to the fleet's goals.
12-VOLT STARTER August 1, 2014 New Bosch Long Haul series of 12-volt starters is designed for extended service life. They're claimed to outlast their OE counterparts, and with only three part numbers they simplify inventory matters. The starters use a shock-absorbing planetary gear system designed in-house.
People Tip # 54 August 1, 2014 Democratic leadership styles can help to introduce lasting change, but remember that a group's decisions may not be best for business.
People Tip # 47 August 1, 2014 Use tools like surveys, focus groups and discussions by a Joint Health and Safety Committee to identify workplace hazards.
ALIGNMENT LIFT August 1, 2014 The new Rotary Lift AR18 four-post alignment lift has a rated capacity of 18,000 lb, enough to service everything up to and including class 5 trucks. That makes it adaptable to the needs of car and truck dealers, independent repair shops, and mixed fleets alike.
People Tip # 53 August 1, 2014 Autocratic leadership is appropriate in a time sensitive crisis, but this approach requires the confidence of a team.
People Tip # 55 August 1, 2014 Consultative leadership styles can gain valuable information, but remember that they will require time and resources.
People Tip # 56 August 1, 2014 Establish professional training environments by avoiding tirades, profanity or sarcasm.
People Tip # 48 August 1, 2014 Monitor internal reports of violent incidents, and analyze local crime statistics from local police, to identify risks of workplace violence.