Arrow Truck Sales given Used Truck honor
KANSAS CITY, Mo. — Arrow Truck Sales, the pre-owned commercial vehicle sales arm of Volvo Trucks, has been named the Affiliated Used Truck Dealer of the Year by the Truck Blue Book, a U.S. automotive and trucking publication.
The award was based on factors including dealer commitment to customer satisfaction, investment in employee development, value-added services, and contribution to the local community and used truck industry.
The Truck Blue Book evaluated dealerships based on six criteria: effective marketing, innovations and surpassing expectations, investment in employee development and satisfaction, commitment to customer satisfaction, value-added service offerings, and time and effort contributed to the local community and the used truck industry.
To be eligible for the award, dealers had to demonstrate dedicated used truck sales departments and five consecutive years of profitability and revenue growth. The publication has been presenting the award annually since 2004.
Have your say
This is a moderated forum. Comments will no longer be published unless they are accompanied by a first and last name and a verifiable email address. (Today's Trucking will not publish or share the email address.) Profane language and content deemed to be libelous, racist, or threatening in nature will not be published under any circumstances.