BC and Alta dealers among Volvo Trucks’ best

GREENSBORO, N.C. — Pacific Coast Heavy Truck Group of Surrey, B.C., was named Volvo Trucks’ Canadian Dealer of the Year.

The truckmaker recently named its U.S. and Canadian dealers of the year for their performance in truck, parts and Volvo engine sales.

Meanwhile, Nortux Inc. of Edmonton was named the Canadian Volvo Regional Parts Dealers of the Year, based on parts sales, customer service and training.

Chicago Truck Sales & Service Inc., of Alsip, Ill., was named U.S. Dealer of the Year.

The awards honor each dealership’s entire organization and its employees for overall accomplishment and performance. These dealers were selected based on a number of factors, including new truck sales, parts sales, financial performance, and customer satisfaction scores.

The dealer’s performance under the Symbols of Excellence program — which evaluates dealers in all areas of operations: facilities, marketing and management, truck sales, parts and service, leasing, and best dealership practices — also was a factor in Dealer of the Year selection.