Canuck technician wins Paccar North American skills challenge

DENTON, Tex. — Trevor Friesen of Pacific Peterbilt in Surrey, B.C. was named as Peterbilt’s inaugural National Paccar PX Skills Challenge winner at the company’s National Customer Service Conference in St. Louis.

This year, 334 Peterbilt service technicians representing 208 full-service Peterbilt dealer locations were eligible to compete in the competition.

Friesen bested the efforts of 20 final contestants in solving real life engine diagnostic issues using resources such as electronic engine analysis tools, Peterbilt’s ServiceNet and standard shop tools. Contestants were given one hour to complete the test under close scrutiny of Peterbilt dealer service training management personnel.

“Trevor exhibited a keen understanding of Paccar’s PX-6 and PX-8 medium duty engines. His diagnostic skill was clearly demonstrated in quickly identifying and solving a complex serviceable engine issue,” says Scott Pearson, Peterbilt assistant general manager of Sales and Marketing. “Trevor’s performance has set the standard for dealer service technicians as we continue to develop the full-range of PACCAR engines.”

Peterbilt also recognized John Shaddy, Truck Parts and Equipment, Las Vegas, and Ron Gallant, Peterbilt New Brunswick, for their respective 2nd and 3rd place finish in the competition.

At the same event, John Mahadeo of Peterbilt of Manitoba in Winnipeg, was recognized as the top performing department managers in the areas of, parts, service and warranty, for the Canadian region.

Robert Harvey, of the same Winnipeg dealership, was also handed a Peterbilt Parts Manager of Excellence award for the Canadian region.