Quebec’s Excellence Peterbilt Scores High, Nets Award

From L to R: Darrin Siver, PACCAR Parts General Manager and PACCAR Vice President; Nicole Lussier, Camions Excellence Peterbilt – Laval; Dany Lussier, Camions Excellence Peterbilt – Laval; Bill Kozek, Peterbilt General Manager and PACCAR Vice President; and Tony McQuary, PACCAR Parts General Sales Manager.

COLUMBUS, MO. — Camions Excellence Peterbilt’s Laval, QC. location was awarded the OEM’s North American Parts and Service Dealer of the Year Award.

The Laval location led the way in aftermarket performance, Peterbilt said in a statement, “exceeding goals and excelling in customer satisfaction.”

Nicole and Dany Lussier, Dealer Principals of the Laval location, accepted the award at Peterbilt’s annual Dinner Meeting at the Paccar Engine manufacturing facility in Columbus, MO.

“We invest in the technologies, tools and personnel that set us apart and allow us to help customers maximize their uptime and minimize their costs,” said Nicole Lussier.

Peterbilt General Manager and Paccar Vice President Bill Kozek said the Lussier’s dealership pulled off top scores in every Standards of Excellence category. They also “had the highest parts and service financial score and achieved an excellent absorption rate.

“The service area of Camions Excellence Peterbilt–Laval is always full and they are well known as the best shop in the area,” Kozek said. “They embrace all available training, the full parts catalogs of TRP and Paccar Parts, and the MX-13 engine. They have a fiercely loyal customer base who knows that they will be treated professionally, fairly and quickly.”

Darrin Siver, Paccar Vice President and Paccar Parts general manager, commented that in addition to having a reputation for “superior support of Peterbilt trucks and the PACCAR MX-13 engine,” they also maintain “an outstanding parts inventory and are dedicated to excellent customer service.”

“The team at Camions Excellence Peterbilt – Laval is known for superior support of Peterbilt trucks and the PACCAR MX-13 engine,” said Darrin Siver, PACCAR Vice President and PACCAR Parts general manager. “They maintain an outstanding parts inventory and are dedicated to excellent customer service.”

Another Camions Excellence Peterbilt location made headlines late last year after offering private and for-hire carriers an opportunity to test drive a class 8 liquefied natural gas (LNG) tractor.